We are committed to delivering your carefully curated timepieces with precision and care. Every order undergoes a thorough quality check before being securely packaged to ensure your luxury accessories arrive in pristine condition. Our streamlined logistics network allows us to serve enthusiasts of fine craftsmanship across multiple regions, whether you prefer classic elegance or modern durability in your selections.

Orders are typically processed within 1-2 business days after payment confirmation. Delivery durations vary based on destination and carrier capacity. While most shipments reach customers within the estimated window, occasional delays may occur during peak seasons or due to unforeseen logistical circumstances. Rest assured, we proactively monitor all shipments for timely fulfillment.

We offer the following shipping options:
• Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
• Free Shipping (10-15 Business Days): Applies automatically to orders of $60+ (up to $9,999)

Currently serving North America, the European Union, and select Asian countries. Some remote locations or islands may require extended delivery times. Unfortunately, we cannot ship to embargoed regions or countries with strict import regulations on precision instruments. During checkout, our system will automatically verify your address eligibility.

Upon shipment dispatch, you'll receive a confirmation email containing your tracking number and carrier details. This allows real-time monitoring through our partners' logistics portals. For consolidated orders with multiple items, tracking may update in phases. Should you encounter any discrepancies in tracking information, our support team can provide additional visibility.

While we meticulously plan each shipment, occasional delays may occur due to customs inspections or carrier disruptions. If your package exceeds the estimated delivery window by 5+ business days, please contact our support team at [email protected] with your order number. For lost shipments, we initiate trace procedures with carriers and will either resend your items or process appropriate compensation upon investigation completion.

International customers are responsible for any applicable customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on declared value and product category. We recommend consulting your national customs office for specific duty rates before ordering. All shipments include proper commercial invoices to facilitate smooth clearance.